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SITEC symposium expected to raise quality of e-trading service

BY: NAZLI IBRAHIM

SHAH ALAM, AUG 9: The SITEC Leading E-Trading Best Practices symposium, held on August 8, is expected to increase the quality of service in e-trading business, and ultimately increasing the value of sales.

The symposium was held at the Selangor Digital Creative Centre, I-City and saw the involvement of several parties including main logistic player Pos Malaysia, which handles Pos Laju services.

SITEC Chief Executive Yong Kai Ping said the symposium provided opportunities for participants to contribute their ideas.

“The aim of the programme is to strengthen the relationship between e-trading partners to discuss service improvements.

“Besides that, we also aim to create a suitable environment for discussions, with participation from all related parties, especially on marketing matters,” he said after the one-day symposium.

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He added that among topics most discussed were logistics, due to the sudden high demand that has brought some challenges to existing logistic service providers.

He said that logistic is the most important element in the e-trading industry, as logistics ensure customers receive their orders on time.

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